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Privacy Policy

Privacy Policy for Personal Data

Browsing this website (wwwsmartbot.es) does not require users to submit personal data. However, SMARTTEK DEVICES, S.L., will occasionally need to request certain personal details from users; for example, during the purchase process. On other occasions, users may submit their personal data voluntarily SMARTTEK DEVICES, S.L., in order to receive information, subscribe to the Newsletter or register their devices.

In both instances, the only data SMARTTEK DEVICES, S.L., collects from its customers is the data expressly indicated in the corresponding fields of the forms into which said data is entered. In general, this data consists of: name, postal address, e-mail address and telephone number. When finalizing the purchase process it will be necessary to submit additional information, regarding the billing arrangements, credit or debit card used and the transaction.

Communicating with users via their personal data

The personal data collected by SMARTTEK DEVICES, S.L., may be used to contact users for a variety of purposes:

  • a) In relation to a purchase or acquisition.

  • b) In relation to a return.

  • c) When the user has contacted SMARTTEK DEVICES, S.L., via a form.

  • d) In relation to a change to a policy or general terms and conditions that may affect the user.

In these circumstances, SMARTTEK DEVICES, S.L., may use users’ personal data to contact them, even if no express consent to this has been given.

  • e) For marketing and advertising purposes. SMARTTEK DEVICES, S.L., will only send information via e-mail for commercial or marketing purposes if the user has given their express consent to this, whether by subscribing to the Newsletter or by indicating that they give their consent during the registration or purchase process.

Responsibility and liability for the accuracy of personal data

SMARTTEK DEVICES, S.L., shall consider all the information it receives from users to be authentic. As the company does not possess the necessary tools to confirm the accuracy of said data, SMARTTEK DEVICES, S.L., is not responsible for guaranteeing its authenticity. The user shall be the only party held liable for any harm caused to SMARTTEK DEVICES, S.L., or third parties as a result of submitting false or inaccurate information. 

Personal data of minors

SMARTTEK DEVICES, S.L., does not intentionally collect information on users who are not of legal age, unless express consent has been given by their parents or legal guardians. However, SMARTTEK DEVICES, S.L., does not possess the necessary tools to verify users’ ages, and consequently may not be held responsible if the personal data it holds on file includes information on minors. If you have knowledge that SMARTTEK DEVICES, S.L., is holding data on minors, please contact us at info@smarttek.es and we will eliminate it. 

Accessing, rectifying and eliminating personal data

All users may exercise (at any time) their right to access, rectify, cancel and oppose the processing of their data. To exercise any of these rights, in accordance with the provisions of the Personal Data Protection Act (Ley Orgánica de Protección de Datos de Carácter Personal), you may contact SMARTTEK DEVICES, S.L., (via any means that allows for the accreditation of the sending and receipt of the request) at Calle Venezuela 11-13 1ºB. 15300. Betanzos (A Coruña), addressing your request for the attention of the Department of Communication. Alternatively, you may send an e-mail toinfo@smarttek.es

SMARTTEK DEVICES, S.L., strives to keep its users’ details as accurate and up-to-date as possible. If you consider your personal data to be incorrect or incomplete, please contact SMARTTEK DEVICES, S.L., using the methods detailed above.

Revelation and transfer of data to third parties

SMARTTEK DEVICES, S.L., has an extremely strict policy regarding the processing of personal data. Consequently, we do not sell or transfer the personal data we collect through our websites to third parties. However, we do provide certain of our users’ personal details to the following: 

  • a) Our strategic partners, for non-commercial purposes.

  • b) Platforms for the mass sending of e-mails, which we use to contact you for informative and commercial purposes.

SMARTTEK DEVICES, S.L., implements all the legal and administrative measures necessary to ensure the personal data submitted by our users cannot be revealed, lost or stolen, in accordance with the corresponding legislation. This data will only be made public or otherwise divulged if we are instructed to do so via a court order or by a competent public or governmental authority. 

Using links

Our website contains links through which users are able to access third-party websites. SMARTTEK DEVICES, S.L., cannot guarantee the protection or confidentiality of any information users may submit on other websites. Consequently, before submitting your personal data on these websites, consult their privacy policies.

Queries regarding confidentiality and data processin

If you have any dou.bts regarding SMARTTEK DEVICES, S.L.’s policy for the processing of both personal and non-personal data, or regarding our privacy policy, please write to us at info@smarttek.es

SMARTTEK DEVICES, S.L., reserves the right to update its Privacy Policy at any time